Where appropriate, for company read Hana Design Ltd, T/A Charity Bags UK

1. Price. Variation Estimates are based on the company's current costs of production and, unless otherwise agreed, are subject to amendment on or at any time after acceptance to meet any rise or fall in such costs.

2. Tax. Except in the case of a customer who is not contracting in the course of a business nor holding himself out as doing so, the company reserves the right to charge the amount of any value added tax payable whether or not included on the estimate or invoice.

3. Preliminary work. All work carried out, whether experimentally or otherwise, at customer's request shall be charged.

4. Copy. A charge may be made to cover any additional work involved where copy supplied is not clear and legible.

5. Proofs. Proofs of all work may be submitted for customer's approval and the company shall incur no liability for any errors not corrected by the customer in proofs so submitted. Customer's alterations and additional proofs necessitated thereby shall be charged extra. When style, type or layout is left to the company's judgement, changes therefrom made by the customer shall be charged extra.

6. Delivery and payment

(a) Delivery of work shall be accepted when tendered and thereupon or, if earlier, on notification that the work has been completed the ownership shall pass and payment shall become due.
(b) Unless otherwise specified the price quoted is for delivery of the work to the customer's address as set out in the estimate. A charge may be made to cover any extra costs involved for delivery to a different address.
(c) Should expedited delivery be agreed an extra might be charged to cover any overtime or any other additional costs involved.
(d) Should work be suspended at the request of or delayed through any default of the customer for a period of 30 days the company shall then be entitled to payment for work already carried out, materials specially ordered and other additional costs including storage.

7. Variations in quantity. Every endeavour will be made to deliver the correct quantity ordered, but estimates are conditional upon margins of 10 per cent for other work being allowed for overs.

8. Claims. Advice of damage, delay or partial loss of goods in transit or of non-delivery must be given in writing to the company and the carrier within three days of delivery (or, in the case of non-delivery within 28 days of despatch of the goods). Any claim in respect there of must be made in writing to the company and the carrier within seven clear days of delivery (or, in the case of non-delivery within 42 days of despatch). All other claims must be made in writing to the printer within 28 days of delivery. The company shall not be liable in respect of any claim unless the aforementioned requirements have been complied with except in any particular case where the customer proves that, (i) it was not possible to comply with the requirements and (ii) advice (where required) was given and the claim made as soon as reasonably possible.

9. Liability. The company shall not be liable for any loss to the customer arising from delay in transit not caused by the company.

10. Customer's property

(a) Except in the case of a customer who is not contracting in the course of a business nor holding himself out as doing so, customer's property and all property supplied to the company by or on behalf of the customer shall while it is in the possession of the company or in transit to or from the customer be deemed to be at the customer's risk unless otherwise agreed and the customer should insure accordingly.
(b) The company is entitled to make a reasonable charge for the storage of any customer's property left with the company before receipt of the order or after notification to the customer of completion of the work.

11. Materials supplied by the customer

(a) The Company may reject any Polythene, plates or other materials supplied or specified by the customer which appear to be unsuitable. Additional cost incurred if materials are found to be unsuitable during production may be charged except that if the whole or any part of such additional cost could have been avoided but for unreasonable delay by the company in ascertaining the unsuitability of the materials then that amount shall not be charged to the customer.
(b) Where materials are so supplied or specified, the company will take every care to secure the best results, but responsibility will not be accepted for imperfect work caused by defects in or unsuitability of materials so supplied or specified.
(c) Quantities of materials supplied shall be adequate to cover normal spoilage.

12. Stock. If a customer cancels a non-stock order then they will be liable for the purchased raw material made on their behalf and will be invoiced accordingly. If the stock is still at Greys packaging after a period of 6 months it will become redundant stock and disposed of.

13. Insolvency. If the customer ceases to pay his debts in the ordinary course of business or cannot pay his debts as they become due or being a company is deemed to be unable to pay his debts or has a winding-up petition issued against it or being a person commits an act of bankruptcy or has a bankruptcy petition issued against him, the company without prejudice to other remedies shall (i) have the right not to proceed further with the contract or any other work for the customer and be entitled to charge for work already carried out (whether completed or not) and materials purchased for the customer, such charge to be an immediate debt due to him, and (ii) in respect of all unpaid debts due from the customer have a general lien on all goods and property in his possession (whether worked on or not) and shall be entitled on the expiration of 14 days' notice to dispose of such goods or property in such manner and at such price as he thinks fit and to apply the proceeds towards such debts.

14. Illegal matter

(a) The Company shall not be required to print any matter, which in his opinion is or may be of an illegal or libellous nature or an infringement of the proprietary or other rights of any third party.
(b) The company shall be indemnified by the customer in respect of any claims, costs and expenses arising out of any libellous matter or any infringement of copyright, patent, and design or of any other proprietary or personal rights contained in any material printed for the customer. The indemnity shall be extended to any amounts paid on a lawyer's advice in settlement of any claim.

15. Periodical publication Packaging. A contract for the printing of periodical publication Packaging may not be terminated by either party unless 13 weeks notice in writing is given in the case of periodicals produced monthly or more frequently or 26 weeks notice in writing is given in the case of other periodicals. Notice may be given at any time but wherever possible should be given after completion of work on any one issue. Nevertheless the company may terminate any such contract forthwith should any sum due thereunder remain unpaid.

16. Tolerances

(a) Bag conversion. When bags are produced from Single Wound Sheet process the company reserves the right to have a standard technical tolerance of +/- 3mm on each dimension. When bags are produced from Lay flat tube the tolerance would be of up to +/- 5mm unless stated any differently by the customer at the beginning of production
(b) Print Tolerance. When printing Film on the Reel we reserve the right to have a standard technical tolerance of +/- 3mm on each dimension. Regarding colour tolerances there is a commercial standard, which states a reasonable change in shade that is inevitable however Charity Bags UK as a company will work towards keeping this to an absolute minimum

17. Payment terms. These are strictly upon order

18. Force majeure. The company shall be under no liability if he shall be unable to carry out any provision of the contract for any reason beyond his control including (without limiting the foregoing) Act of God, legislation, war, fire, flood, drought, failure of power supply, lock-out, strike or other action taken by employees in contemplation or furtherance of a dispute or owing to any inability to procure materials required for the performance of the contract. During the continuance of such a contingency the customer may by written notice to the company elect to terminate the contract and pay for work done and materials used, but subject thereto shall otherwise accept delivery when available.

19. Law. These conditions and all other express terms of the contract shall be governed and construed in accordance with the laws of England.


Charity Bags UK can deliver whole consignments of charity donation bags or it can send out individual pallets to different locations from its warehouse.

Our charity bag delivery service is engineered to fit seamlessly with your operations. We source the donation bags from the most appropriate suppliers, we handle all the shipping, finishing and packing and, at the end of that process, we can offer you one of two cost-effective options. We can either deliver the whole consignment to a specified address or we can store it at our UK warehouse facility, from which we can then send individual pallets to different locations. In both bases, the bags are supplied in clearly labelled, colour-coded boxes that indicate on which day they are to be delivered.

In short, we aim to provide a wholly comprehensive delivery and fulfilment service for all charity bag projects. Our economies of scale are such that we can pass on substantial savings and offer you a price promise guarantee. Moreover, by using our own trained staff and highly experienced supply chain partners, we can offer levels of reliability and customer service that are quite simply second to one.

Our international distribution network means we can deliver charity donation bags virtually anywhere in the world, and we can do so quickly, dependably and at a very affordable price.

For more information about our charity bag delivery capabilities, please contact us today.